Privacy Policy for Level Parking LLC
Last Updated: 08.21.2024
Welcome to Level Parking LLC ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including parking payments, reservations, and transactions, through our website, mobile applications, or other platforms (collectively, the "Services").
1. Information We Collect
a. Personal Information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Account Information: Username, password, and other account-related information.
b. Transactional Information:
- Details about your parking reservations, payments, and transaction history.
c. Usage Information:
- Data about how you interact with our Services, including IP addresses, browser types, device information, and location data.
d. Cookies and Similar Technologies:
- We use cookies and similar tracking technologies to enhance your experience and gather information about how you use our Services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide Services: Facilitate parking payments, reservations, and other transactions.
- To Improve Services: Analyze usage patterns to improve the functionality and user experience of our Services.
- To Communicate with You: Send updates, promotional materials, and other communications related to your account or our Services.
- To Ensure Security: Detect, prevent, and address technical issues or unauthorized activities.
- To Comply with Legal Obligations: Fulfill any legal or regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors, customer support, and IT services.
- For Legal Reasons: If required by law or in response to a valid request by public authorities, we may disclose your information.
- In Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your information:
- Access and Correction: You may access and update your personal information by logging into your account.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Deletion: Request the deletion of your personal information, subject to certain exceptions required by law.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in those messages.
6. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Level Parking LLC
101 Palafox Pl Ste 723
Pensacola, FL 32591
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.